Hospital San Roque Maspalomas

Total review: 122

Lugar Meloneras Diseminado, Las Palmas, Spain

Established - 1920

Hospital San Roque Maspalomas in Las Palmas, Spain

Hospital San Roque Maspalomas was established in 1920 and the facility consists of 149 beds and hosts many specialist units, including Cardiology, Dental, Dermatology, ENT, General Surgery, Neurology, Obstetrics & Gynecology, Oncology, Ophthalmology, Orthopedic, Plastic surgery and Urology.

The Hospital provides 24 hours emergency care with 18 emergency units, and is equipped with 6 operating theaters, 8 special unit beds, and 10 hemodialysis units. All of the departments and operating theaters are equipped with the latest technologies that are currently available.

The Hospital has a team of highly qualified personnel in each of the specialties they cover. You can rest assured that you'll receive the best possible personalized care to suit your needs. San Roque Hospital works with all major national and foreign insurance companies.

The Hospital has a renowned team of dedicated medical specialists, which welcomes both local and international patientsHospital San Roque Maspalomas, located in Lugar Meloneras Diseminado, Las Palmas, Spain, is a long established and well known Hospital, serving the public since 1920.

Their focus and expertise are spread across many procedures, with 75 procedures available to patients across 14 specialties.

With 5 reviews, scoring an average rating of 5.0, the Hospital is considered Exceptional, whilst it is gaining popularity among MyMediTravel customers.

Hospital San Roque Maspalomas offers an array of additional amenities (details below), and is perfect for international patients from across the globe, with the following languages being spoken by staff:

Danish
Dutch
English
Finnish
French
German
Italian
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish

All procedures and treatments are undertaken by just a small team of specialists, with 3 in total at the Hospital, and they are accredited by ISO 9001:2008

MyMediTravel Patient Reviews

See what our customers say about their experiences

Alex Vibornijs, 19 Sep 2020

Staff really rude and they Really don’t care about anyone.

Paco Carballo, 11 Sep 2020

Private clinic and arranged with the Spanish social security with very good equipment and great sanitary equipment, very clean and safe, protection against covid 19 with anti-covid protocol.

Andrea De Fusco, 27 Aug 2020

in 2020 is really bad to don't have a free wifi in this Hospital, and even not line when you are in side.. you will be totally isolated... no free wifi.. and not phone line available... bad bad bad

Fernando Santana, 05 Jul 2020

They have had to intervene my father privately and the service has been ... pathetic.7 hours of waiting without receiving a single call from anyone, even having my contact phone.I find out that my fat

Juray Petrik, 20 Jun 2020

Very neat, clean, nice staff

Christian Venegas Silva, 09 Apr 2020

I wanted to thank all the emergency personnel received yesterday (27-02) for assistance: paramedics, assistants, nurses and doctors, after having a bike accident against a vehicle in the international

Dieter Koch, 18 Mar 2020

Thank you, very competent hospital.The team took care of me straight away and understood the plight of what I was about.Super first aid.Then sent me on to Las Palmas.On the whole everything is right,

Helmut Maschler, 09 Mar 2020

Had to go to the hospital twice in the past few years and was always very satisfied with the medical competence and the service.

Billy Lockett, 02 Mar 2020

Excellent hospital. Reception are very friendly and helpful, when filling in the form and speak fluent English. The waiting time was good, considering how many people were waiting. Diagnosis was quick

Zänker Heinz Hartmut, 25 Feb 2020

Good experience. The doctors are very friendly, good expertise and take a lot of time for each patient. You are not a number, but a human being. 👍👍

Ioan Ioan, 21 Feb 2020

Third world hospital, waiting for 4 hours or more if you can avoid it would be the best, and if there is no choice, arm yourself with a lot of patience and expect the worst, because if it is serious b

Janne Haugo, 05 Feb 2020

Bad service. All the doctors were really agressive and not nice, exept only one man. The transelators are rude and angry. My sister was in a lot of pain because of a kidneystone. They gave her painkil

Yanira Lopez, 28 Dec 2019

I wanted to thank the San Roque Clinic (Maspalomas), especially Dr. Edwin Pantaleon and his entire team, which operated on right and left Hallux Valgus, what we currently know by bunions.Thanks to Tan

ben harrold, 19 Dec 2019

This is a private hospital and you are expected to fund your health care for all those who want to leave Europe,get use to this. This hospital is very efficient friendly and informative, thank you for

William Smith, 06 Dec 2019

Waited two hrs and thirty minutes in waiting area.in pain all the time.can only think they was waiting for my private insurance to be confirmed.not good.

Rachid Gourrada, 28 Nov 2019

My partner was admitted to the hospital and the truth is that the experience is very unpleasant. It seems that nothing more than to be there, everyone bothers you, you are going to ask something or as

Mr. W, 27 Nov 2019

Patients with fever and pain are allowed to wait 5 hours, so it's not normal.

Kenyer Villegas, 26 Nov 2019

Very slow the emergency service. The dirty facilities.

Ann Krol, 23 Nov 2019

During the visit doctor even didn't show interest to see my knee. I told him I suffered a lesion recently and have pain and he said he doesn't feel competent to deal with this topic I should rather go

JALP, 21 Nov 2019

I am very happy with the San Roque Meloneras hospital. I have been operated twice at the San Roque Meloneras hospital and the result of the operation and the treatment received by the staff has been s

Le Sang, 19 Nov 2019

I share some previous opinions and add that the cafeteria is a bit of a shame, for not having no coffee (22.09.2019) and an inanimate NPC with only two lines of dialogue attended me.

Lynne Ball, 06 Nov 2019

I have received tremendous care here following a fall whilst on holiday that resulted in a double fracture of my right ankle. The staff are extremely pleasant and competent and if there are any probl

Sara García Donate, 29 Oct 2019

A shame, I went last Tuesday with horrible pain, they treated me they told me it was a urine infection. I just came back pxq it has not happened to me. They ask me for a urine sample and it is with me

Priska Engelhard, 29 Oct 2019

My story:My father was admitted to the Hospital San Roque on 29.05.2018 during a holiday with a sudden back pain.5 grueling days Last days began for the caring sister on site and for the rest of the f

Rakesh Mirchandani, 14 Oct 2019

The worst experience we could have ever imagined and we can never forget how we were treated. It was all about money and we were ignored till we were forced to pay! Blatant lies and lack of profession

Katharina Ricci, 13 Oct 2019

We stayed here with our 3 year old son and felt well cared for. The interpreter was very helpful.

Claudia Lobos, 13 Sep 2019

I was operated on the complete knee prosthesis by the doctor, and the excellent surgeon will now operate the other one.

YoniiDiialFotografia, 20 Aug 2019

The care provided by the doctors and nurses is great and very professional. Now the service of the cafeteria of the afternoon shift the man who is does not know how to adequately perform his work. Whi

Gerardo Londoño, 14 Aug 2019

The sorry clinic, they give pity, I put a star because I can not put half, impossible for a person to have a broken bone and send him to the street to wait for family members to come to pick him up to

Bruno S, 06 Aug 2019

German text below / English text belowThe disablement and hurrying of your head is still on 19./20.10.2018 en taxi a la sala emergencias del hospital.El equipo fue muy amable y servicial. Recipí un t

Eduardo Morillos, 21 Jul 2019

The treatment of the patient leaves much to be desired. Massification of people.

Ana Vazquez, 20 Jul 2019

Stoy from Madrid and I often go to Maspalomas, the times I have needed to go to the emergency room at this hospital I have been attended to as soon as possible and with an exquisite treatment by admin

Angel Rodriguez, 16 Jul 2019

Urgency the truth that very slow at the moment 4 hours and have not attended my mother of 86 years with a pain in the back

Peramos, 13 Jul 2019

I came to this hospital at night on 22.12.2018. Despite severe pain I was not treated and just released after 8 hours. After I returned immediately to Germany (in this extremely dangerous), I came to

Massi 1965, 12 Jul 2019

Some of the doctors are very good and the radiology service works great ..... and only for that reason I do not put 1 star instead of 2 ...... because the treatment to the patient in reception and in

Hans Eggerking, 10 Jul 2019

I had a strong leg cramp in my first night of vacation. Leg and I'm getting up fully on the left. Fallen leg as I re. could not occur. It crashed with pain.In the clinic, friendly ladies in reception

Trompet Dovidai, 04 Jul 2019

From the hotel reception I was directed with a deaf ear to this, nearby hospital.All staff were very friendly. As a private patient, I had to pay € 110 before treatment. Although I had no appointmen

Dietrich Schönherr, 03 Jul 2019

I have been trying to reach the hospital for 20 minutes. No employee decreases. Very unusual for a hospital!

Sirey Rivera Amador, 16 Jun 2019

Good morning, I am with my sister-in-law has entered by a strong pain in the head, we have a big problem, the nurses think that they are in a bar or something, incredible in a place that there are pat

San Su, 15 Jun 2019

Today we went to this center for an interconsultation for social security scanner included, after admission they called us and told us they did not have scanner or neurologist and recommended us to go

lorenzo vitale, 09 Jun 2019

First aid clean, very clean indeed, the cleaning lady even cleaned the walls from the stairs, friendly and professional staff

Jilibertin Progamer, 08 Jun 2019

The attention in pediatric emergency of the administrative person of reception was very professional, very educated and pleasant. The doctor also very professional and above all very affectionate, thi

General Maczek, 04 Jun 2019

I had accident in my hotel late evening during weekend , I went to San Roque Hospital with supposition of broken hand. They were quick and professional, helped me a lot. I am Polish do not speak Spani

RAJ M A, 25 May 2019

Lack of professionalism, purely business orientated, lack of experienced medical staff! I could just go on and on and still would have endless criticism towards this hospital!...Definetely not recomme

carlos montesinos hernandez, 16 May 2019

Of griefThey do not treat patients properly, they let pain go by, it seems they are the ones who pay the medicines

Rafa Sánchez, 09 May 2019

The staff is very professional, friendly and humane

Sonia García Bernal, 26 Apr 2019

Chaotic emergency service, endless waiting

Ione Ramirez, 22 Apr 2019

A great pity and disappointment

Klaus Maser, 21 Apr 2019

Were there with a 4-year-old. Friendly welcome, helpful, short wait.An interpreter accompanied the entire visit.Physician obviously made the right diagnosis, the antibiotic ointment helped immediately

victor robaina gonzalez, 16 Apr 2019

finally after almost 2 years of waiting in the public health I had the luck to call myself to be operated in this hospital (San Roque Meloneras / Maspalomas)From the moment I entered through the door

Tom Meier, 14 Apr 2019

As a (local) one makes, as surely everywhere, so his mixed experiences. In 2016, my cecum breakthrough was provided for me to perfection. With my swollen knee u. the performed puncture, the doctor was

NN, 05 Apr 2019

I went to the San Roque Maspalomas ER with a severe COPD exacerbation. The receptionist, ER doctors and nurses were all amazing. I had a numbers of tests, stabilised and admitted to a ward for furthe

Christina T, 05 Apr 2019

Unfortunately, we had to go to the emergency room of San Roque Hospital with our baby on vacation. The lady at the recording spoke good English, but there was an interpreter at once, the perfect Germa

Ron Labuhn, 19 Mar 2019

The clinic was recommended to me by the hotel. When we arrived we were able to register in German. Health insurance card and then waited about 5 minutes to get called. There was a translator at the do

E. F., 18 Mar 2019

Great hospital !!!From the first minute until the release I was mega cared for. First point of contact was at the emergency department where I was received directly in German. She briefly checked the

JuanMa Caamaño, 18 Mar 2019

Modern hospital, clean and with very easy parking. Medical staff, nurse, administrative and etc. Excellent ... The cafeteria is small and very scarce. Otherwise a 10 ...

Solyluna, 12 Mar 2019

They take a thousand years, unfriendly and unfriendly resepxionista to work. One is sick they are not going to play

Toni Almeida, 24 Feb 2019

Emergency is very complete and saves you from going to the palms for a first hospital care.

Cynthia Sarmiento, 16 Feb 2019

This bad note I put it to the No Telephone attention they give. They should improve this service or only give online appointments.

rosario mendez, 11 Feb 2019

How is it possible that a patient has been here for almost eight days and nothing has been done and they are going to discharge him when the patient continues to feel bad this way. From shame social s

Burbujita Azul, 08 Feb 2019

I was attended by a Dr. called Leonel for a canker sore that I detected in Vegueta pq this man apparently says I had micro injuries caused by me and what I had was Afta as a holiday day! Thanks to San

631Davis, 03 Feb 2019

Attention rip-off hospital "Hospitals San Roque Maspalomas". We had to go to the hospital after a fall with lacerations on the head. At the reception, we received 300 € before the treatment. The doc

Sunil Chhabria, 02 Feb 2019

Just try to avoid going to this hospital. They are very UNPROFESIONAL. They will rip you off, and the worst part is that you find yourself worse than before.I could go on forever...but bottom line is.

Barbara Pillitteri, 22 Jan 2019

All extremely clean! Very kind and prepared.

los cracks para siempre, 22 Jan 2019

I have no complaints from the medical staff, so far they have shown to be very professional, but in my case a nurse was the one who, being unable to perform subtrabasu efficiently, is not able to trea

dirk classen, 05 Jan 2019

The otorrinolaringologa very good professional but an otorhinolaryngology service without immediate possibility of performing an audiometry seems pathetic. It's like going to a cardiologist and you ca

Rita González, 05 Jan 2019

I went to have Dr. Matos operated on me. It is the best in Traumatology

Tomás Cruz, 02 Jan 2019

Incredible the emergency service of San Roque meloneras, frankly, the service is not serious, four hours to serve five patients.If you are not up to the task, close the hospital.People go to the hospi

Barbara Sciarretta, 24 Dec 2018

When it opened, it worked very well ... but now quite a mess! I do not know what it is for me to pay for private health insurance, if I get to the emergency room and the reception tells me (in a bad w

monica maya perez, 08 Dec 2018

Lousy careTelephone reception does not exist ???More than 20 callsDifferent daysDifferent hoursAnd nothing

Pedro Molo, 05 Dec 2018

Very good professionals at the service of our health. Very complete facilities and services.

T M, 05 Nov 2018

Very friendly, organized and competitive staff that speaks English. No one wishes to use a hospital while on holidays, but when in need even on a Sunday evening, the waiting time was reasonable and re

Inmaculada GUEDES MEDINA, 23 Oct 2018

The worst experience lived in healthcare. If you go for social security better go to the Insular and if you go privately this would be the and last center to go to. Too bad that only a few professiona

Mami Chula, 19 Oct 2018

I was operated from a major surgery and by a great professional like Dr. Blanco.In plant I found a great team of assistants and nurses who treated me wonderfully 😋I only have thanks ... Thanks!

Carlos De La Riva Hengstenberg, 10 Oct 2018

The staff is friendly but the organization is lousy. I have been accompanying a friend 3 times and very poor medical care. With a very painful infected lump they do nothing to relieve it, they do not

mihail zacharias, 22 Sep 2018

Emergencie front staff need some help with their social skills.... not very helpful!!!!And the nurses should inform waiting family every so often... sad such a nice hospital ..

Martin Sorg, 18 Sep 2018

My son 2 years has hit his head and was sewn there. We immediately got an interpreter put to the side and the matter was done quickly. The people were all very nice and accommodating. We were very hap

Steve Batchelor, 03 Sep 2018

Had the unfortunate need to attend here with my son after a plate dropped on the floor in our hotel smashed and then bounced up and cut his leg to the bone and severed a tendon. The service here was e

Ulrich Joachim, 16 Aug 2018

I was there for rehab on 20 business days. Mass processing without adhering to the treatment plan. Red light, fango, electrotherapy and massage. It should all take 15 minutes. The staff is mostly frie

Crépin christiane, 11 Aug 2018

Friendliness, efficiency, without forgetting a French interpreter. THANK YOU for your care and your welcome.

Keith Etherington, 26 Jul 2018

BEWARE - NO INFECTION CONTROLS. LAZY STAFF. NO MEDICAL HISTORY TAKEN.I had to stay here following a referral from the accident and emergency department nearby. Some of the doctors are of a reasonable

Tinne Van Massenhoven, 19 Jul 2018

Referred to as soon as our daughter had a cut in her ankle in the pool. Very smooth and friendly helped in the special children's department of emergencies. The doctor did an extensive investigation a

Aedine Durcan, 08 Jul 2018

This hospital saved my friends life. I have never see such care and expertise. Very calm atmosphere with fantastic staff..an interpreter available when needed. I cannot speak highly enough of thi

jorge rubio, 02 Jul 2018

The emergencies work fatal, foreigners arrive after you three shifts and they pass them first because they pay in Cash

Antonio Garcia Suelto, 02 Jun 2018

The "Hospital" can be removed, we went on July 25, 2018 and in the emergency room there was only one traumatologist, and the child did not even want to take a look, we were dispatched with a "I do not

Caballero Canarias, 17 May 2018

I was denied medical help and it was not for lack of money ..... I have private insurance! Be careful with them! They do not have good reputation!

DOMINGO COELLO VILLA, 16 Apr 2018

Very bad service in this case today, October 17, I have an hour with the ophthalmologist at 4.30 in the afternoon it was 6 in the afternoon and I had to leave without attending, nobody apologized for

Umla MR, 14 Apr 2018

Good facilities, very nice, perhaps the waiting time for specialists should be improved.

Christian Hofmann, 28 Mar 2018

Looks good from the outside but in my opinion a hospital should also treat patients. I was there with my little 3 year old son with a fever and was sent away because there was supposedly no pediatrici

John Hanworth, 19 Mar 2018

I have used this hospital several times over the last three years and have never had any problems. I must say that a special mention should be made for the young ladies (Patricia, Sonia and Paula) who

Gran Canaria Car Care, 18 Mar 2018

Such a good hospital! For planned treatments and also if you are hospitalized. Great Staff and Doctors

Pilar Garcia, 07 Mar 2018

Good attention, friendly and family treatment

Denis Balde, 19 Feb 2018

Great and friendly staff in Accident and Emergency Department, very professional and polite. Well done !

Sascha Jendrzej, 24 Jan 2018

Broken my foot on the first day of my vacation and was treated there in the emergency room. Rarely have I received such quick and good treatment. After an hour the foot was x-rayed, put in a cast and

Ogbe ate, 20 Jan 2018

Bad treatment on the part of Dr Ramírez, he is late for appointments, he had an appointment at 9:15 and the gentleman arrives at 9:50, to begin to consult at 10, demonstrating lack of professionalism

Kim Canaria, 05 Jan 2018

I went on Thursday they changed my appointment without warning. Then they told me that they were going to call me to make appointments for physical therapy, they never called. When I called on Friday,

Agustin o, 26 Dec 2017

Professional attention, minimum waiting time and new facilities. Excellent service. From now on my referral hospital! Congratulations !!

Lennart H Arwidsson, 13 Dec 2017

Bra service, duktiga med att ta alla prover, tester och alla värden. Bra personal, snabba o duktiga inom just sjukvård. Rent o städat. Fina inläggningsrum, toaletter, plus inte en massa patient

ignacio gutierres fleitas, 29 Oct 2017

Excellent treatment and experience.

Rudolf Hest, 22 Sep 2017

If you have an option, go somewhere else. All other than the medical staff seem utter incompetent. Ended up having to do their job because they where not able doing simple tasks like mailing and calli

Carol, 22 Sep 2017

On November 4, 2016 I arrived at the emergency department in a wheelchair because of a low back pain that prevented me from walking. They made me wait an hour and a half and then I was treated by a do

Caroline Kearney, 11 Sep 2017

Don't quite get the staff not speaking English on reception,they spoke perfect English, and there are signs clearly displayed stating that an interpreter is always available.... great hospital.

Christine Herren, 28 Aug 2017

Mum 77 years old was admitted on May 30, 2017 for an emergency respiratory problem.Diagnosis, legionellosis. Intubated and in a coma twice, following an additional cardiac arrhythmia, I can only thank

arquimedes García, 19 Aug 2017

Very good hospital and a good deal

Mikael Holmqvist, 14 Aug 2017

Great care and staff. Everyone was so friendly and I felt very safe "in their hands". Recommended if hospitalization is needed.

ElgiganteDLF, 09 Aug 2017

A patient is referred from the emergency center for the assessment of the traumatologist and refuses to attend to it, claiming that it is not an emergency, despite the fact that the medical report say

Carsten Stanke, 10 Jul 2017

Staff in the emergency room was friendly and spoke German. To talk to the doctor, there is an interpreter.

Juan Suarez, 25 Apr 2017

Services very well thank you

Nayra Ramirez Viera, 21 Mar 2017

I have gone with my grandfather, 86 years old, 3 times for emergencies between the month of November and December because he could not breathe and stomachache, he is treated quickly and for the house.

Peter Frank, 21 Mar 2017

Was there with sprained ankle. Pressing it once and X-raying and cooling the advice have cost as much as 520 Euro. There are three treatments in Germany.The doctor has never looked me in the eye and n

René Peñate, 16 Feb 2017

Good hospital. Well equipped, although not at the height that might be thought. Competent medical staff. Attentive nurses. Generally correct staff. Adequate rooms. Poorly soundproof bathrooms that are

lazerpas, 02 Nov 2016

The only positive has been the medical team. Of rest, the attention to the public is absolutely incompetent, they lack training and tact, they are only interested in money. And their superiors are eve

Laura Bode, 07 Sep 2016

incompetent staff at the reception, don't speak English at all. Don't go here as a tourist!! A consult will cost you €90 (without treatment). They wouldn't help us whatsoever, they just don't know w

Omar Gil Vega, 04 Sep 2016

If you go for emergencies, it is normal to have to wait a long time, it has good facilities with comfortable and equipped rooms

Victor Pozueco alifa, 21 Aug 2016

They make you wait an eternity and then see you 2 min and to your house as you have arrived .. depress yourself .. like to be dying someone you know

Jonay, 10 Jul 2016

Good treatment to tourists who pay, normal treatment to the derivatives of public hospitals

Juan Antonio Mederos Cazorla, 05 Jun 2016

Para pedir cita, mejor ir directamente porque no hay manera de que cojan el teléfono / If you call for a order appointment, better to go directly because it is almost impossible to catch the phone

Marjorie Maldonado, 04 Jun 2016

I do not give the 5 stars, just because it is very difficult to make an appointment by phone, there is no doubt about that. But otherwise, for me it was an excellent place of attention. I am 1000% gra

Sparkly B, 19 May 2016

Spoiled deterioration in some areas nurses who treat fatal and auxiliary who treat worse less some who are professionals despite their youth .. for the water you have to be constantly asking and it bo

asun gonzález, 07 May 2016

Very friendly staff, a lot of professionalism and humanity

ruilong guo, 09 Apr 2016

Medical services are in place!

beatriz padron, 03 Mar 2016

I am from Uruguay and would like to know why they do not provide patient reports by phone. Thank you