Thomson Medical Centre

Total review: 128

Central, Singapore

Established - 1979

Thomson Medical Centre in Central, Singapore

Thomson Medical Center is located on Thomson Road in Singapore. This private hospital has 190 beds and offers a wide range of medical procedures for women and children. This hospital was the only private niche hospital for women and children in the country. It is particularly known to specialize in obstetrics and gynecology as well as pediatrics. Additionally, it also operates a 24-hour outpatient family clinic and a selection of specialist clinics. The hospital has a group of dedicated doctors and nurses who has the expertise to care for and support mothers through their pregnancy and childbirth. They also provide necessary guidance and care for babies post-delivery. Pre-birth classes and parent coaching services are available for expectant mothers.

The hospital opened in 1979 and Dr. Cheng Wei Chen, the founder of the hospital, is an obstetrics and gynecology specialist who wanted to ensure women had an enjoyable experience of delivering a baby at his hospital. With the vision to be a leading healthcare provider for women and children, the hospital promises to build long-term relationships with their patients. Their brand promise is called D.E.L.I.V.E.R, which is the abbreviation of delight, empathies, learn, innovate, value-add, empower, and respect.

The hospital core values reflect what is truly important to them. Their core values are serving patients with the highest standard of ethical conduct, committed to contributing their best to society, taking ownership and responsibility for their actions, treating patients with respect and dignity, and caring for their patients, doctors, customers, and staff. Thomson Medical Center has achieved numerous milestones since it first opened. In 2009, the hospital won SPRING Singapore Excellent Service as well as the Singapore Brand Award 2009 in the category of Heritage Brand. Thomson Medical Center staff also won the Singapore Health Quality Service Award in 2013.

Thomson Medical Centre, can be found in Novena, Central, Singapore, is a long established Hospital, serving local and overseas patients since 1979.

Their focus is wide and spans many procedures, with 51 procedures being offered to patients across 11 procedure categories.

With 18 reviews from MediJump customers already, Thomson Medical Centre scores an average rating of 4.0, the Hospital is considered amazing, whilst it is very popular among MediJump customers.

Thomson Medical Centre has a whole bunch of additional facilities to offer its patients (details below), and is very well catered to local patients and international patients by employing staff who speak both English and Malay.

There are several medical staff working at the Hospital, with 5 in total, and Thomson Medical Centre is not accredited by any recognised accreditations institutions.

MyMediTravel Patient Reviews

See what our customers say about their experiences

Mervin Ang, 23 Sep 2020

Joined the first-time mum maternity tour with my wife. Angie provided us with great and detailed service and shared a lot of knowledge regarding breastfeeding as well. Highly recommend.

Pdiddy Kirwan, 22 Sep 2020

While the nursing staff are excellent the overall experience is quite poor. Parking is an absolute nightmare, poor food choices (deliFrance option is terrible, very poor quality, rude staff, always ou

Jacqueline Tan, 21 Sep 2020

Booked a hospital tour and was attended to by Ms Loh Jin Feng who is really pleasant, friendly and knowledgeable. As a FTM, there were many questions thrown at Jin Feng but she proved to be really pat

Eileen Ron, 21 Sep 2020

We had our hospital tour on 25 Jul 2020, guided by Aunty Polly, she was clear and friendly throughout the whole tour. All questions were answered and clarified. Thumbs up to her and greatly appreciat

Poogle S, 20 Sep 2020

Had a very pleasant experience with Angie Ng during the First Time Mum hospital tour.. It was educational and she was also very ready to help when we had questions

Rajini sree Rajan, 20 Sep 2020

Prolly and her colleague were very friendly and patient throughout the tour and explained all the details and doubts we had. Assisted in booking the room for the delivery as well.

R G, 17 Sep 2020

Excellent maternity ward tour by nurse Angie Ng.

C Goh, 17 Sep 2020

I strongly recommend Thomson Medical TCM to anyone seeking pain relief. My first visit at Thomson Punggol had been a wonderful experience. The encounter with the counter staff and the acupressure ther

Loh Jia Long, 17 Sep 2020

We had a maternity tour Friday guided by Ms. Ng. It was pleasant and informative. She showed us most facilities that parent-to-be might use and explained how-tos in a very detailed manner. Besides hos

Charmaine L., 14 Sep 2020

My husband and i went for hospital tour guided by Angie! She was very passionate as she walks us thru the whole delivery process which gives us more confidence n assurance as first time parents on wha

Andrea Li, 11 Sep 2020

Delivered my first child here and had an excellent experience! The nurses were kind, warm, encouraging and put me at ease. I was well looked after right from admission. The hospital staff are also ver

Ong Zhen Zhao Vincent, 10 Sep 2020

Had our hospital tour with Ms Angie Ng. Very experience mid-wife who gave us a lot insight of her experience and make us feel very comfortable 👍🏻

Amy Nguyen, 09 Sep 2020

Was at Thomson last time when wanted to find out more information about maternity ante and postnatal service, Ms Polly was really helpful and gave us a comprehensive information. She was friendly, sin

Est P, 06 Sep 2020

Had a hospital tour for ftm. Staff very helpful and warm. Rooms are nice and clean. Special thanks to sister angie for the tour and helpful information staff grace!

Donald Ng, 05 Sep 2020

Nadrah at Birth Registration was extremely polite, and helpful. There was an issue with my application due to my own error. Nadrah called ICA to clarify and made the necessary changes. I would like

Jan Ng, 03 Sep 2020

The Doctors are very professional and the info counter staff Polly and Grace are very friendly and helpful. Highly recommend going for the hospital tour to find out more about the different rooms and

Janice Chim, 02 Sep 2020

I went for the first time mom hospital tour guided by Sister Angie Ng. She is friendly and experienced, sharing with us lots of her experience and info she know... I would like to thanks her for showi

Abdullah Alqim, 02 Sep 2020

My Wife delivered our first child here on 17 August 2020.We experienced an excellent experience,despite the complication delivery we had went through.Nevertheless we were assured that everything went

Marcus Wong, 31 Aug 2020

Great hospital tour. Polly was very informative and helpful.

Lee Peng, 30 Aug 2020

We went for hospital tour guided by Angie! She was very informative and friendly which we appreciate! Make first-time parents feel more assured. Thank you for your time! :)

Divya Kumar, 29 Aug 2020

We had our hospital tour on 18 Aug 2020 by Ms Ng, she was friendly and thoroughly explained all the details . We found the tour very informative and appreciate Ms Ng answering all our questions patien

sophia lee, 28 Aug 2020

Our stay at Thomson Medical has been amazing! It felt like a staycation amidst the circuit breaker! Some days I even forget that I was in a hospital as their service was like a mixture between a conf

Yvonne Kwok, 27 Aug 2020

Had a super bad experience. The employee at the Patient Service Center was super rude as well. Admission took 1 hour because the person was new and did not know the processes well. Just called them re

CW Lim, 26 Aug 2020

I would like to compliment Ms Siti Miriam, the lactation Consultant. She is very patient, knowledgeable and very assuring . She went the extra mile to answer all the questions we have . I am very impr

Loven Govender, 25 Aug 2020

Great tour. very informative. questions were well answered

Kimberly Pamela Charles, 24 Aug 2020

Thumbs up to Customer Service Officer Zairy. He is very helpful and attentive. Even with his mask on u can see the smile in his eyes. Thank you for looking out for always looking out for all the expec

Cab G, 21 Aug 2020

I would like to share my pleasant experiences with Thomson Medical's TCM. I visited Physician Ho Wee Kok who practises at NUH Medical Centre for a headache. Physician Ho is a caring, professional and

nikhita iyer, 13 Aug 2020

We were assisted very well and kindly by Ms Polly Fong with regards to delivery ward booking and related questions. She even gave us a couple of maternity freebies and made sure all our concerns were

- Kwan, 10 Aug 2020

Bad service, unclear instructions, paid for delivery at hospital but still have to pay for parking. food catered is overpriced, no food options within facility. Paid as a stay in visitor but given a s

alen soh, 10 Aug 2020

Great service and attitude from concierge staff especially Zairy and Yee Ling for the kind gesture of holding the umbrella for us on a rainy day! 👍

Glenn, Yu Xin Tan, 05 Aug 2020

My wife delivered our first baby in Thomson during the start of April 2020. It wasn't a smooth journey for my boy when he entered this world, but the wonderful staff in Thomson made the journey so muc

Apriyani Tonny, 16 Jul 2020

We have hospital tour 07/07/2020 Guide by: Ms Polly FongI feel so blessed to have guest service like Ms. Polly, She's really great, Her english really clear, easy to understand and answer our question

R VIKNESH, 07 Jul 2020

Very well equipped medical centre!

Charlotte Moon, 06 Jul 2020

TERRIBLE TERRIBLE experience here! Nurses and staff were extremely rude and hostile. My mother was here for her delivery and was in a lot of pain, the Nurses were screaming and yelling at her to “ke

Nora Rahim, 05 Jul 2020

Please save yourself the trouble and visit another clinic. This clinic does not provide clear billings and a clarification process with them can drag more than ten days. I only had a ten minute consul

Joshua Yushah Tan, 02 Jul 2020

Our first delivery experience with TMC was great and we would like to express our gratitude the ward 6 nursing team. Janet’s team was very cheerful, positive, friendly and helpful.In addition, we wo

Dr Ma, 02 Jul 2020

Inefficient clinic operation, unnecessary tests, delayed reports, careless of parents emotions ... Profit-oriented, NONE valued-based medical practice. Strongly NOT recommendedInefficient clinic opera

Claresta Kang, 24 Jun 2020

Always love my experience at TMC! Did a surgery there late last year and currently seeing my gynae at TMC for my first pregnancy. The nurses there were friendly and caring throughout my stay and alway

Qinlong Chia, 23 Jun 2020

Nadrah was very professional and polite. Thank you!

Laurence Burog, 20 Jun 2020

My wife was suffering from severe pain due to contraction when we reach at the hospital at around 7:30pm, Tuesday 30June. Upon arrival at the entrance we were greeted by the security personnel, they p

Bernard Tan, 20 Apr 2020

The labour ward Nurses were very supportive and caring. It made the stressful labour duration much more enjoyable for both parents. The meticulous effort of each staff and nurse right from the front d

Siti Aalia, 05 Apr 2020

I would like to give a feedback to one of your staff, Aisyah, for she has been doing a great job as a concierge and helping out in the heatlh screening. Not an easy task but she has been doing it with

Mrs Tan, 18 Mar 2020

Service was prompt and staff were very patient and attentive. Special shout out to Hafizah for her excellent service and personal touch that made the stay really comfortable. Food was good and serving

David Kuek, 18 Mar 2020

VERY GOOD ! THANKS NOORJANNAH ! BRITH REGISTRATION!

Mi Go 8802, 15 Mar 2020

I was at the entrance of Thomson i was helpless coz i was carrying my baby and carrying a bag. Doent know my way. Where a staff call Aisha who came and direct me to the children's clinic. Thumbs up fo

Isabelle Tang, 14 Mar 2020

I would like to compliment Ms Anuja from the Patient Service Centre for her 5* helpfulness, attentiveness, patience and service. As a first time patient due for hospitalisation for a surgery, it was s

Amanda Neo, 11 Mar 2020

Love the stay in Thomson Medical during 26Feb to 29Feb! The Nurses are so attentive and sensitive to mummy needs! That is the reason why I chose to come back Thomson again for my second delivery.

Rajantharan Rajantharan, 11 Mar 2020

Had an unbelievable experience at this hospital while visiting my relative, the girls at the entrance conducting the health screen and the front desk were so nice and helpful , the Nurses were all che

Laura Qian, 08 Mar 2020

Great! Professional and I felt safe in their hands. Well recommended!

Ellin Ong, 19 Feb 2020

Nurses n doc are all unprofessional. Despite of paying high fees.

TEY KH, 17 Feb 2020

Professional and friendly team... Good job!

Ping Er leong, 14 Feb 2020

Had my surgery done in thomson medical, very gd experience during my admission and stay in the hospital. Also staff Zairy at the pickup n dropoff point is very helpful and friendly. Thank you so much

Kate Tan, 04 Feb 2020

After my medical appointment when i came out Only then i found out that It was raining heavily and i realized that I didn't take my umbrella along and i was also carrying my sick baby. I book grab and

ijaz ijju, 04 Feb 2020

Can i get the hr department contact details because one job offer received for me to confirm these ..please help me

Herowood, 04 Feb 2020

Birth Registration Service very helpful.

RongHui Cao, 01 Feb 2020

Dear Rebecca Tan The service is very good ,The explanation is very clear. Thanks ！

D Kay, 28 Jan 2020

You will lose faith in humanity If you go to this hospital.. From the Indian receptionist who is cold hearted when we brought our sickly 2 year old and she was rude to us and was scolding us who was o

Molly Bek, 07 Jan 2020

Motivated staff and not as expensive as Mount E

Kelvin Wee, 06 Jan 2020

My wife was admitted to Thomson Medical on 17 December 2019. She was discharged on 21 December 2019 together with our beautiful daughter.We would like to thank our gynae Dr Tan Pamela Yu Fen for being

Leomy Anastasia, 23 Dec 2019

I'd like to commend on the awesome service and helpfulness of TMC staff..Ms Annie Chiong from Guest Service was so helpful and professional and caring in answering all my "complicated" enquiries over

Agnes Ang, 21 Dec 2019

Visited my friend here and this is why I will never recommend anyone to deliver at this place. lousy carpark and imagine if you need to give birth, you can never get into the place, it is very unsafe.

Beth Sng, 16 Dec 2019

Bad exp with this place. Cannot find a breast friend surgery clinic instead is called thomson breast center with Another surgery center in the middle of nowhere. Make me walk here and there. Why put a

Oliver Jack, 04 Nov 2019

I slipped and fell in front of this hospital — I injured my leg to the point where I couldn’t get up and had hit my head. I was alone. There was a nurse from Thomson Medical Centre — in her unif

Natalie Chang, 27 Oct 2019

I brought my child to see one of the PD over at Thomson Medical Centre and it was the worst experience ever.The PD suggested my child to be hospitalised and when I asked what if I don't want to do tha

Keene Yong, 20 Sep 2019

Expensive services,Lousy and inconsistent parking conditions Very unfriendly Too many mishapsServices are slowSoup for example was cold and overpriced and banana was unripe and split already

Daring Lucky Man, 11 Sep 2019

Very lousy,hospital. Not open and honest about costs of delivery baby. Lots of hidden costs. You will get a big shock when you see the final bill. When I asked my wife's gynaecologist,she will ask you

Warren Yee, 16 Aug 2019

1st time visit. Nurses and doctor are attentive and professional. Lots of patients.

Macchua Chua Massage Fan Membership Club, 14 Aug 2019

This centre has been in operation since the 80 nearby currently Thomson road and Balestier road

Lizhen Teo, 11 Aug 2019

Medical staff are professional and facilities are modern. Parking needs to be improved as there are no lots except for a mechanical parking system that requires a valet.

Tanvi Saraf, 09 Aug 2019

Really incompetent GP. Didnt know anything. Had to tell him myself what tests i need to get done

lucas chin, 03 Aug 2019

terrible pd they have. brought my 15 months old son to see one of them to learn more about my son's development as it was the 1st time for us. my wife and i wanted to know more of how our son is progr

Kenny Liu Jinzhun, 29 Jul 2019

Thanks Team NICU esp N.Jaya and N.Regena for your tireless and exhaustive care of Kimberly and Melody my twin gals. With Gratitude from Family of Kenny Jenny Emmett and the twins.

Celine Ng, 28 Jul 2019

I visited the 24 hour clinic on a public holiday. It was busy and while the staff moved briskly they were so patient and nice to explain all the details of my condition. I had to run several tests and

Richard Lim, 21 Jul 2019

Horrible experience at Thomson Diagnostics Centre (Novena). Bad service and long waiting time.

Jimmy Chua, 09 Jul 2019

24 hr family clinic. Shorter wait than KK. Come here to see dr first. If urgent? They will send to KK

臼井河野, 27 Jun 2019

I had a day op here and the service is fantastic. At admission, Ms Kavita served us with grace and patience. Thoughout the whole stay and procedure, everyone made us feel so comfortable. Fantastic hos

nor rahim, 23 Jun 2019

Outpatient services and the counter staff are really slow in their service standard.

Janet, 20 Jun 2019

Very lousy hospital.Never tell patients real costs. Patients asks for total costs but they are not honest about total costs.Lots of hidden costs. They scare customers run away.Very dishonest hospitals

Corey Diffin, 31 May 2019

Thankfully I only had a viral infection with flu like symptoms. Anything more serious I would recommend others go somewhere else. The doctor was madly typing out a long list of medications / prescrip

Jaycee Lee, 22 May 2019

Great specialist hospital for gynae and obstetric cases

Yan Mo, 26 Apr 2019

Medical staffs are professional and friendly, foods r delicious and suitable, but the cesarean operation fee is a bit expensive.

Christopher Lim, 26 Mar 2019

I went for xray for kidney stone scan but it took 3 xrays because the 1st xray, the nurse forgot to put in the film and the second xray was done at wrong part. Hopeless place.

Charles josh, 25 Mar 2019

Terrible parking conditions. Valet lacks proper system of managing cars. Relatively rude and impatient. I believe the valet is managed by Frin Valets.Doctors and nurses are good at what they do though

Steven Leong, 24 Mar 2019

Long waiting time and poor service. I need to ask for waiting time and it kept delay.Appointment system should be better managed. What's the purpose of the appointment system. Patients should at leas

Bhavani Kanan, 19 Mar 2019

I would like to thank the Thomson Medical staff who assisted with the safe delivery of my 3rd baby boy. I checked in on 31 May 2019 and was there till 2 June 2019. All the staff at the delivery suite

huang xiufang, 09 Mar 2019

Kang Sheng's DR Adrian is a very good doctor. I have two children who are helping him to check and deliver. I really appreciate him. I have these two healthy "good" babies. The only thing that made me

Zane Toh, 07 Mar 2019

Service is slow but decent. Parking is a real pain. Hospital staff are good.

Edwin Foo, 06 Mar 2019

I have been visiting TMC regularly for my wife check up throughout the yrs and I’m quite satisfied with the doctors and staffs service. Parking there is quite smooth too. Normally I will just pass t

Safa Ahamad, 01 Mar 2019

We came for our son’s medical examination but he did all the wrong and he is doing business here not practicing what he is suppose to be.Charging also a huge amountDon’t come here.

M W, 19 Jan 2019

Good maternity hospital. I was born here! haha!

Drbean, 03 Jan 2019

One of the most affordable place to deliver your baby, nurses are good and doctors (depends on who you get) parking wise is abit horrible thou. Crazy prices yet always full. Either you valet or Park o

Aparecido Filho, 31 Dec 2018

It is best to take the patient by car or taxi that are a little faster than calls that are a little busy because of other patients who are in the queue.We all need a lot of patience because there are

kenny lee, 16 Dec 2018

Everything is about money.

AL Tan, 19 Oct 2018

Very slow service, take ages to attend to my wife after she gave birth. Nurses are not helpful in briefing my wife the dos and don’ts after a cesarean procedure. Nonetheless, the nurses in the obser

Laura A, 10 Oct 2018

For the childbirth part, Wards have barely any natural light. The place is cold and the doors do not have proper isolation. Too may ppl come in and out of the mother s room when all she needs is some

Pete Loh, 30 Sep 2018

This is a very good maternity hospital, with reasonable rates yet very good medical staff.

H2 O, 10 Aug 2018

Modern and complete thirtory private general hospital with advanced technology and facilities for all specialities including 24 hours accident emergency services. Especially famous for Obstetrics and

Bernard, 28 Jul 2018

Update:Met the gynae, Dr Caroline Khi (ACJ Clinic, Thomson) with Thomson staff to convey, without uncertainty, our disappointment with her performance.- Found Caroline's explanation on the consistent

K E Ng, 24 Jul 2018

Long waiting time and poor service. Appointment system should be better managed. Patients should at least be updated on the waiting time.

Ben Charlton, 05 Jul 2018

Appalling. Minimal waiting which I now realise was due to the doctor taking 30 seconds with each patient. Dont take your sick child here.

knots, 16 Jun 2018

Thomson Medical Centre (TMC)A popular place for new born (delivery).Update on Dec2017

Divir Vij, 09 May 2018

Apart from the haaaels of parking. The hospital staff is very good. Overall a good place for medical facilities.

Shyue Chou Chuang, 16 Apr 2018

I used to come here for annual medical checkups about a decade or more ago. The service was decent and I recommend it.

riri iriyanto, 14 Apr 2018

Thomson Medical Centre Limited is a 190-bed private hospital located at Thomson Road in Singapore. The hospital specialises in gynaecology and in vitro fertilisation. Thomson Medical Centre runs a 24-

Brian Manley, 19 Mar 2018

Very slow service, not nearly as responsive as other hospitals. They have far more patients than they have capacity for. Expect to wait at least an hour for your queue number to be called. UPDATE:

Yiming Lee, 02 Mar 2018

Good private general hospital.

Christina Christina, 28 Jan 2018

Has been calling the child birth education dept for 10+ calls but calls are not being answered. Wrote an email to request for reverting calls, the dept replied the email and I request again to give

Jaappa _, 11 Dec 2017

Very expensive, has rude customer service and it is impossible to get information of the lab results afterwards. I recommend using another hospital.

Sean Michael Yip, 10 Nov 2017

Doctors here can be good depending on which clinic you go to. Nurses are competent.The painful thing about this place is that the parking can be a nightmare. Whilst they do have valets here. I find mo

coolant lim, 06 Nov 2017

Had 2 kids there and had nothing but praises for the staff and doctors. Facilities were a bit old but adequate.

Lukas Kwan, 15 Oct 2017

Respected private maternity hospital! Famous for childbirth as well as other specialties. Choice for the overseas elites. Professional caring friendly cosy ambience with facilities.

Yohanes Thomson, 08 Oct 2017

a pity this medical centre is a bit small in size. but when it comes to facility there is nothing to doubt about it.

Samuel Toh, 11 Aug 2017

Worst GP experience there. Only went because it was open 24hrs but the meds given are the cheapest stuff available off the shelf and the doctor didn't give me what I needed to get well. Totally inept.

Shloomo, 08 Aug 2017

I gave birth to 2 kids here with some pregnancy complications. I am very grateful for the care of DR W K Tan and all her personal nurses! The team deserves 5 stars but I reserve one due to the admin

robert sim, 25 Jul 2017

Service questionable

Gabriel Ng, 23 Jun 2017

This is the 2nd time my wife gave birth here, the nurses here are very nice and friendly. Food is good too. Only complain I have is the lack of food choices for visitors and the lousy parking areas.

William Lou, 25 May 2017

Great place to have your baby born in here. They need more experience staffs to teach how to nurse the baby to new mom.

Harry Permadi, 03 Apr 2017

Very good Doctor, Dr. SF Loh. But terrible service from the nurse and admin staff. The nurse forgot to give important medicine, did not return the medicine that we buy to us and made us have to return

Peiyi Wang, 25 Dec 2016

Very professional place with good attitudes from the doctors and staff alike. Parking is always very limited.

Prasad369 Prasad, 24 Nov 2016

Because my darling is werking there.my baby

Karina Larasati Putri, 22 Nov 2016

It was ok, the admission took a long time, we need to wait for 30 minutes even though we're next in line at the queue

Jonathan Ng, 16 Nov 2016

Good location. Lousy parking. Very professional service.

Gregory Waldron, 29 Apr 2016

My wife recently gave birth at Thomson Medical Centre. The experience was overwhelmingly positive. The place would earn a five star except for the ineptness of the hospital's administration staff.The

Bryant Cho, 07 Mar 2016

Great location and facilities but somewhat mediocre services by the nurses.

Daryl T, 24 Feb 2016

Professional medical centre covering many issues

Shirin S Diaz, 10 Dec 2015

Worst customer service in a private clinic or any clinic! 3 nurses at the counter and only 1 could issue the queue number?? 2 nurses pushed the job to 1 nurse who was occupied, dispensing medicines to

Danny Koh, 28 Aug 2015

Contrary to other reviews, I believe it really boils down to the attitude of individual staffs. The care and attention my wife received was beyond my expectation. We were in the labour ward on 01/08/2

Winarto Zhao, 01 Aug 2013

Unfortunately there isn't many car park space. You have to use valet service which cost $5 and they'll put your car far away from the hospital. They'll provide shuttle bus to the car park once you pay