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The Medical City
Metro Manila, Philippines
Established - 1967
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The Medical City in Metro Manila, Philippines
The Medical City, or TMC for short, was founded in 1967 and achieved JCI accreditation in 2006. Located on a 1.5 hectare plot next to Ortigas Avenue, the facility comprises 115,000 square meters of floor space over 18 levels, with over 800 beds being serviced by over 1,000 doctors and medical staff. This mega hospital can see over 40,000 in-patients and 400,000 out-patients in a single year.
With primary focus on tertiary care, a range of plastic surgery options are also available.
The Medical City, can be found in Makati, Metro Manila, Philippines, is a long established Clinic, serving local and overseas patients since 1967.Their focus is wide and spans many procedures, with 291 procedures being offered to patients across 30 procedure categories.
With 3 reviews from MediJump customers already, The Medical City scores an average rating of 3.3, the Clinic is considered great, whilst it is gaining popularity among MediJump customers.
The Medical City has a handful of additional facilities available (details below), and is very much focused on local patients and only offers English as a spoken language by its staff.
There is no information available on the medical staff employed at the Clinic, and The Medical City are accredited by just one known accreditations institute, JCI Accredited
MyMediTravel Patient Reviews
See what our customers say about their experiences
Vivian Koonz, 23 Sep 2020
This is happening right at this moment i am typing this review. My mother is in critical condition due to breast cancer and wanted to just go home (as her physician recommended it is too late, she is
Arthur O, 29 Aug 2020
To get your laboratory results, they invite you to call their laboratory landline number which is just a joke... You will just wait there forever.If by any chance someone pick up the phone, they will
Mari Delos Santos, 16 Apr 2020
The main lobby will give you a feeling of being in a resort or hotel lobby. The newly open Central Park will be an extra treat, an amenity area that will give patients and visitors the feeling of bein
Antonio Sison, 15 Apr 2020
Unethical doctors. Doctors brainwash and pressure resident doctors and nurses to conceal medical errors, with patients and families suffering from the non-disclosure of fatal mistakes.
Bryan K, 23 Mar 2020
Very slow triage, reccomend going elsewhere
Bjorn San Diego, 04 Mar 2020
There are no PWD restrooms in the whole facility.
Abe Terminez, 11 Feb 2020
Need to change your customer service staff (Taking care of Email) They are very slow to response and not helpful.
Kat Omana, 02 Feb 2020
Their queue system in Intellicare Medical System needs to improve A LOT. When I got in they were calling for A110, my number was A111. They called my number after 45 minutes, having called first more
Reydan Joshua Malvar, 02 Feb 2020
The nurses at the ER is not giving much details about the process and how you will be assisted, specially if you are using a HMO card.. Without knowing what the coverage of the card is, they immediate
migz the explorer, 22 Jan 2020
Complete facilities and with specialized doctors. But services are expensive and tests results are released late. organize and may accept credit. Hi-tech equipments
Juan Paolo Canlas, 16 Jan 2020
Nurses are so slow, you'll die before you get a treatment. Or your sickness will comeback because of 7 to 8 hours of waiting in ER waiting area.
Ruby Ann Buenagua Cruz, 04 Jan 2020
I went to their Emergency last October at 9am because I was suffering from on and fever for four days. They immediately check my condition and took a blood sample. The worst thing is they made me wait
Live Free, 30 Dec 2019
We paid over 30,000 pesos for an Executive Checkup. You would think they would at least treat us with executive customer service. My husband left his receipt in the PH so I need a duplicate. It is unb
N8S Obregon, 27 Dec 2019
The Medical City is one of the better hospitals in Manila. Its facilities are quite good and are regularly updated. It boasts of state-of-the-art healthcare services from some of the country's top med
bianx fernandez, 24 Dec 2019
Arrived at 7PM Dec9. Went straight to ER due to unbearable chest pain. When they saw the ECG result normal they seemed to relax already waited for an hour and for another hour and results will be avai
ramil cheng, 24 Dec 2019
Went to the.ER, i have to wait 4 hrs just to be checked up. But tried understanding their policy since they prioritize those with urgent needs. Then after, 2 more hours for the blood cbc and xray resu
Don Carlo Domingo, 17 Dec 2019
Medical Records Officer & Staff are courteous, friendly & nice. Fast & Efficient Service. Worry free when getting medical records you need. Mabuhay kayo.
S Ramos, 15 Dec 2019
Arrived at ER at 9:18pm due to chest pain, when ECG was normal, they seemed became lax already. Doctor was able to check me past 10pm, so I waited in the waiting area for more than an hour. So, doctor
Angelo Jabonete, 07 Dec 2019
I understand that you can't easily disclose a potential patient's information without significant proof, and that you time is precious, but at least spare some understanding and hospitality to people
Karenkarla Pagdanganan, 30 Nov 2019
Most of the doctors here are unprofessional when it comes to time. you will always be the one to have patience with them. if clinic is 1-3pm, they will start at 3pm onwards. they don't care of the pat
Joe San Soon, 25 Nov 2019
I was admitted in the ER Oct 21 (monday). They said they had to put an IV on me. This guy nurse started to find a vein on my right hand and penetrated my skin. HE MISSED and was trying to adjust the
John Phillipp, 11 Nov 2019
Ambulatory services are very slow. Charging area is not enough for the number of people coming in. Please do something.
Michael Reyes, 30 Oct 2019
Doctor gave a discharge instruction that is intended for another patient. There was a long queue before being served and waited long for approval of health card before tests are done.
Jeffrey Cecilio Araña, 29 Oct 2019
Care for the elderly, our parents we brought them here for Fundus Photo & Diabetic Foot Diagnostics exams where 2-3 working days results. Courteous staffs. Parking. Off-city. Near Megamall 10-min away
Jessebel Cabug, 15 Oct 2019
Staff are good however, doctor's have different findings. 2 doctors assisted me and yet they have different results don't know which one is correct So Incompetent! They dont want me to be admi
Kris Ten, 02 Oct 2019
Good service..better prepare for insurance to spend less
Living with Sammy's Delight, 30 Sep 2019
My visit here at medical city ortigas emergency is sort of dissatisfying, i sent myself over to the hospital.and yet the nurse attend to me said, i have to wait for 2 to 3 hours, is this now the proto
Marco Q, 22 Sep 2019
Doctors are always late. 2 or 3 hours late. They are never on time for their appointments. Elevators are a nightmare. Normally have to wait like 30 minutes before you get anywhere.
Claire Temple, 07 Sep 2019
From my experience, I only have seen idiots in white coats here. No real doctors. I have been here on multiple occasions & they always diagnose me with something I do not have. Then they sell me expen
Myself QwQ, 19 Aug 2019
Worst. You set an appointment, you wait for the doctor for 2 hours. Nurses at the psychiatry department are the worst. Snobbish, liars, do not have a bit of empathy to the patients they deal with. Uno
Sam, 18 Aug 2019
My review for medical city is based on my visits over 10 years. I believe most of the problems are coming from the management because the staff are friendly and knowledgeable in general and willin
Meem R, 16 Aug 2019
Friendly and courteous staff. They know what they're doing
Mina Palencia, 11 Aug 2019
Just charging at the Radiology department takes ages. You should think about the patients who had to fast for procedures.
lanie corbe, 06 Aug 2019
Very disappointing, it took more than an hour to wait for the discharge papers at pedia ER!!! Is it your standard now, cause if it is then i will understand.
Leila Dennis, 25 Jul 2019
I had a very relaxing moment during my confinement..All the staff are very accommodating, had a friendly nurses and doctors... They always visit me to ensure if i am alright.Got my first surgery and I
Mister Fatdiver, 22 Jul 2019
The only reason I’m giving one star because i can’t go lower than one here . Long story short the WORSE HOSPITAL in Manila . If you value your time avoid this place at all costs
Jessa Cube, 04 Jul 2019
Accommodating staffs, nurses and doctors.. During my confinement, they alwyas visit me to check if i needed something and make sure that i am alright.
Aaron Concepcion, 09 Jun 2019
They took very good care of me when I had a stroke last year. Physical therapy sessions are great too because the PTs are very friendly and accommodating. 😉
Gloria Crisostomo, 05 Jun 2019
5 star to Medical City Wellness1 star to emergency room pedia - you have to be very patient waiting for long hours. They will initially check you but after that you have to wait more than an hour to g
Emmanuel Ramirez, 24 May 2019
One of the premiere hospitals in the country. The Medical City has the state of the art medical facilities and most insurance providers are accepted. Note that if you are coming from EDSA, the left tu
James, 13 May 2019
The hospital itself offers very good service but the the ambulatory dept is under staffed, it takes atleast 2 hours before you are processed (for a simple blood test for example).
Mark Ramos, 11 May 2019
Great hospital with awesome doctors and nurses. I love medical city! I've been admitted to medical for more almost 6 months and even though i was really sick i was treated properly by the nurses my do
Mike Hauptman, 26 Apr 2019
I just had my procedure done tonight under Dr. Ramy Roxas (Colorectal Surgeon) and Dr. Elke Sauz (Anesthesiologist). I cannot be more satisfied and reassured. This has been my second procedure within
Chris Noh, 12 Apr 2019
More expensive than Korea, but 20 times slower... And elevators are designed(functional) in extremely retarded way.
Edwin T, 10 Apr 2019
Elevators service has not improved over the years, needs better coward control
Arabel Sarabia, 04 Apr 2019
My experience every time I go to medical city service is very slow. Staff are very friendly but will not suffice to handle any medical conditions. They always undermanpower, all boils down to manageme
Jhoanna Orca, 16 Mar 2019
Competent and excellent doctors 😊
Mary Frances, 15 Mar 2019
I love their garden and fountain 👍🏻
joanna fajardo-salazar, 03 Mar 2019
My take away from this hospital after my son was admitted: This hospital makes you want to be sick! Service from the front liners, ER, down to being discharge was remarkable. Best customer service s
Anne Lorraine Caban, 02 Mar 2019
Slow service. Poor management.
Totong Ramirez, 26 Feb 2019
My father was a cancer patient in this hospital and I thought we got one of best treatment for cancer but they failed to treat my father. Nawalan ako ng bilib sa mga oncologist dito. 1 star for that.
Vincent Fernandez, 23 Feb 2019
The healthcare services is good but the wait just for accounting is extremely long. It took almost 2 hours for them to just provide the bill. There were some necessary paperwork that needs to be provi
#kilikiliproblem#kilikiligoal Vloggg, 13 Feb 2019
ER department, Im still giving you 1 star. And thank you for not accepting me as Emergency Case!!!
Leonides Pena, 08 Feb 2019
HEALTH is WEALTH🙏🏻We cannot predict when sickness will strike but it is comforting to know that there are hospitals where patients are well taken cared of and, even considered as partners. The M
TJ Huntley, 04 Feb 2019
DO NOT GO HERE!!! Doctors are inexperienced, or experienced and just really dumb. I have seen 3 doctors here and they all seem to have an IQ of about 30. THEY WILL DIAGNOSE YOU WRONG SO YOU HAVE TO K
Prasanna Ravishankar, 01 Feb 2019
Nice medical center in Pasig City
Christopher Dionisio, 15 Jan 2019
Currently here at Pedia - ER. Services is very good on time the staff and doctors are very accomodating. Doctors explained the results of the lab test very clear. As of 5:07pm, the doctor said my daug
Vienmal.Jetehais, 15 Jan 2019
One of the best hospitals I’ve been to. Friendly staff and fast transactions. My go to hospital.
Endeya R, 20 Dec 2018
There is a conscious effort to remind you of patients' rights, compared to about 6 months ago, and I appreciate that. The worst thing next to not getting the healthcare you need is not understanding t
Alma H, 10 Dec 2018
Good hospital.with good facilities. I had surgery here and my stay was good and the nurses attending me were ok. Admitting service was fast and efficient.
Sea Movement, 24 Nov 2018
They value their patients. My family and relatives always opt to be confined here and do check-ups here because the place provides excellent service.
Julienne Gratil, 19 Nov 2018
The place is very decent, nice location and clean. Mababait naman ang mga employee at very accommodating.
Angelito Jr Lazaro, 11 Nov 2018
Quality Patient Care is Guaranteed
Coleen Jose, 03 Nov 2018
Lack of communication from nurses while patient awaits next steps and results. My mother’s check up for high blood pressure took more than 3 hours.
Spyros Gardikiotis, 22 Sep 2018
Just pretending and show. Extremely expensive. They force you to have unnecessary test just to pay. A collection of private doctors that I strongly doubt of their proffessional skills (at least whom
Alon Severino, 18 Sep 2018
The hospital layout is confusing if you're not familiar. The rooms are comfortable and offer air conditioning and a bathroom for confined patients. There are numerous food establishments scattered acr
Michaella Ortega, 16 Sep 2018
The emergency room service is incredibly slow! For an expensive hospital, this place is grossly understaffed and inefficient! It's unbelievable! I've tried other services and consultations and they'r
Joan Calamohoy, 15 Aug 2018
Thank you for being pleasant and approachable Ms. Iriss Domingo. 😊
Emma Kristensen, 13 Aug 2018
1st class hospital in manila...Excellent customer service that patients are partners
Riya Astillo, 28 Jul 2018
First of all, please bear with my long message. I would like to inform you about the minor incident that happened today. I inquired for pre-employment services since your branch was near my place. And
Laurence Kenneth, 24 Jul 2018
Everything is so slow. Need more urgency. People are waiting in vain for services sky rocketedly priced. So frustrated.
Michael Vallesterol, 18 Jul 2018
Not recommended!My wife and my mother-in-law got a horrible experience from one of the allergologist of this hospital. My wife felt that they were being belittled by the doctor's approach to them. I d
G C, 17 Jul 2018
Don't go here if your in the rush!!!Even simple check up will take you a half of eternity before they let you go! No sense of urgency
Anonymous For Security Purposes, 02 Jul 2018
Everything's perfect except their elevator system
Quei4150, 29 Jun 2018
My Dad died in this hospital. He underwent hemodialysis in this place and the nurses were very uncaring, the doctors doing the rounds were only there for show, when asked how my Dad was doing, they
Franklin Ong, 04 Jun 2018
Was very frustrated with security. My car has a PWD sticker. I dropped off my patient at the lobby and parked afterwards. Tried to park at the basement at the designated PWD parking. The security stop
MJ Fernandez, 28 May 2018
This is a solid hospital, great facilities, employees are generally nice & kind, the hospital also has many food, drinks & convenience stores surrounding it. 4 stars because some of their logistical w
Goldie HAWN, 26 May 2018
Thank you very much to TMC Trinoma and Antipolo for the very efficient response to my request for my medical records. However, TMC-SM North EDSA Annex's response was very much delayed by the protocol
Umberto Chino, 04 May 2018
Please train your nurses better!!!...it s not tolerable that in 3 days stay every time that they changed the IV there was a problem!! They missed the vein (blood all over), they didn t connect properl
Mr. Rob, 16 Apr 2018
Going to the hospital is never a fun time. Medical City however is the best I have experienced in Manila. Chose over St. Luke's BGC and Makati Med. Professional staff. Well run institution.
Joyce Anne Roxas, 30 Mar 2018
My only issue would be the ER.I was rushed here a couple of times, but ER service is too slow. I understand that you segregate ER patients as urgent or non-urgent cases, but there are patients who are
Mark Del Rosario, 18 Mar 2018
Everything takes too long, even the elevators. Simple clearing from the ER takes an
Renz Erwin Cristobal, 16 Mar 2018
Great assistance from the nurses and staffs
abegail taculod, 11 Mar 2018
Very accomodating ang nurse and doctors simula sa emergency room hanggang sa admission. Highly recommended.
Jonathan Lansangan, 16 Feb 2018
Patient rooms are small.
Rizhele Castro, 13 Feb 2018
APT per out-patient is around 5 hours. So frustrating. Some doctors opt to finish all queued patients before they prescribe medicines per patient. Too many hours are wasted. Hope they can apply Lean S
tsuki nercua, 06 Feb 2018
I never had any problems with the services and staff. And ive never been hospitalized in my life so i was definitely scared at first.Tbh, i just had an allergy and they had to bring a wheel chair whic
Samuel Rosales, 27 Jan 2018
I had been undergoing my annual executive check-up at this hospital for over three decades, starting when they were still located in front of St. Francis Church along Shaw Boulevard in the early 80s.
James Go, 18 Jan 2018
Very poor service! They ask you to wait 1-2 hours for a urine exam but then they make you wait 6 hours! Very poor service for the price they charge you. I hope this hospital changes soon. Don't come
Ryan 13obadilla, 08 Jan 2018
One of the best hospitals I have entered & got service from. I was impressed on the place when I visited a patient. Also, I was happy with the good & affectionate service that I got from the dentist f
Roy Lemi, 10 Dec 2017
Had to stay here once. Good medical staff. Nice clean rooms, facilities and surroundings. Spacious parking. Lots of food options around.
MAC BUENAVENTURA, 12 Oct 2017
costly but saves my life , i had stroke last feb2015 i had craniotomy but thanks to them i survive and now living
Xerxes Oliver Manuel, 30 Sep 2017
They have state of the art medical equipment. However the area is in a heavy traffic
Bernz, 04 Aug 2017
Complete Health facilities and ancillary services are available in here
Evelyn Ramirez, 29 Jul 2017
Good atmosphere and facilities. And most importantly, their services are now better than last year. Doctors and nurses in Radiology area are much more accommodating and patient friendly compare to eme
ardin manalo, 23 Jul 2017
My mother got admitted in this hospital and was initially diagnosed with TB . Was confined in ICU and treated with strong lung medication for TB. Needless to say she should have had at least biopsy ta
Debbie De Leon Ayson, 03 Jul 2017
High-tech facilities, and it doesn't feel that you're in a hospital.
Michael Apeles, 26 Jun 2017
One of Metro Manila's premiere hospitals. Walking inside the lobby alone makes you feel better already, considering how modern and spacious the place is.
Karla Redor, 11 May 2017
Ample parking space. Going here and going out is a hassle though because of the heavy traffic. Wish they have more healthier options in the Food Court as well.
Rey, 29 Apr 2017
One of the premier hospitals around the metro. That is if you can bare the Ortigas ave traffic and some cases of slow service. There are instances where the services can be slow and you will need to w
Marvin Butchayo, 28 Apr 2017
One of the best hospitals in the metro.
Madonna Louise del Castillo, 18 Apr 2017
If only we had read the previous comment of hiring a private nurse, hindi sana napabayaan sa ICU ang kuya ko. Medical City lack nurse staff even in ICU.My brother was an ICU patient this 2017.Our expe
ナイン角度2Drew, 16 Apr 2017
Slow service. Even when the patient is under excruciating pain, they leisurely stroll along the hallway to get some medication. Not to mention during a massive amount of doctors entered our room, inep
Mirabella Ragasa, 31 Mar 2017
I went here to have my sister be checked in the emergency department today due to severe back pain. We are under an HMO service. We were not accomodated because we need to personally go the HMO office
Edrian Ubiadas, 26 Feb 2017
If you need quality medical care this is the place to go. Staffs are friendly. Good food options at their canteen. My granpa had his bypass here and more or less than 20 years later. He is still aliv
Kristoffer Soliman, 15 Feb 2017
Hospital is clean and the staff are nice
Christian Jay Hernandez, 22 Jan 2017
Top of the line facilities not sure with the service
Andre Lindner, 16 Dec 2016
Very good medical care with high standards. BUT administration and communication especially regarding international patients is a pure nightmare - we were “imprisoned“ in the hospital for 2 comple
Joshua Sabado, 12 Oct 2016
Very helpful staff. State of the art medical facility and very competent doctors and nurses work here. Clean and cozy place for all your medical needs
Jay-R Patron, 11 Oct 2016
Excellent, competent staff. The eye center is where I had my vision restored to 20/20.
Blaise Cedrick Gomez, 30 Aug 2016
Our family has had a long relationship with Medical City. My daughter is even born in this hospital. I have high confidence in the competence of their medical staff.One thing that I have noticed thoug
Champ Santos, 20 Aug 2016
It's been my go to hospital since a couple of years ago. They have great staff, nurses and doctors. They also have a nice, modern and well designed facilities.
Monic Ferrer, 16 Aug 2016
Highly recommended. World class services!
Redh, 09 Jul 2016
Good facilities, great nurses and fantastic doctors! Keep up the quality service you provide!
Shane Williams, 29 May 2016
All staff from Nurses, housekeeping and of course My Pulmonologist Dr Tamondong were all very accommodating and nice! Medical City is really a health partner who treat patients as partners. Kudos to t
Louie Angelo Reyes, 14 May 2016
The interiors are modern. Worldclass.
Jeff Beck Serisola, 13 May 2016
Nobody is answering my phone calls . tried all the departments they have
Crom Peguit, 17 Apr 2016
Service level is great. They really save lives. Doctors and nurses are very professional and caring.
Ray Anthony Roderos, 15 Apr 2016
My mom is a regulr here and I have no complaints with this hospital. Truly world-class service and the best doctors.
Keith Ian Maguad, 14 Mar 2016
Complete hospital with great service.
Ronnie Fuentes, 28 Feb 2016
We had to get our own private nurse because the nursing staff were too inept to take care of my dad who had colorectal cancer. He got bed sores in the six weeks he was there.
Paul lardizabal, 14 Dec 2015
My son had an right inferior mandibular laceration. We went to the emergency department and was triaged fast and was transferred to the emergency area near the nurses station on the hallway. We sat on
Rubi Pizon, 01 Sep 2015
We trusted TMC for my son's LIVER TRANSPLANT OPERATION. They've been so caring and responsive to my son's need.. Doctors were so kind.
jp reyes, 11 May 2015
good ambiance all the staff are very approachng and nice
Mujin Cibei Sunim, 15 Apr 2015
After five knee operations to replace and reconstruct, as a service connect disabled veteran, and after playing total HELL with the U.S Veterans Affairs here in Manila, I owe my life to the surgical s
Rico Dioquino, 02 Sep 2014
medical city achilles esguearr and p esguerra and p.i. esguerra and abroad and nationwide
jose de luna, 14 May 2014
This is the comfort place of our family ever. Since then we trusted TMC for the care that we needs. It provides care, respect, symphaty, and love for their clients/patient.
JUBERT REYES, 24 Apr 2014
We salute all staff here in The Medical City as they shown professionalism, care, and very devoted on their professions with a high standard in giving care to their patient...
Thomas Lohner, 22 Aug 2013
Very good place for check up and helping. My girlfriend have to meet fast while feeling very weak and sick. As German I am realy amazed how many people there fast looking around my girl and helping he
Ivanator Prime, 17 Jun 2013
Nice place to sleep while waiting for you to be called by your doctor in about 7 hours.
Ronald Marcos, 14 Jun 2013
Excellent Service!!The ER Nurses and Head nurses are great!!Recommendations Hope your ER space will be expanded to accommodate more patients.Lots of patients in the hallway every time I visit.Provide
Atty. Stacy Liong, 25 Feb 2013
Great service! Also love to refresh at True Blends The Strip Milk Tea Store After check up =)
Andrew de Castro, 22 Feb 2013
Top quality medical care. Professional and attentive staff. Ample covered (pay) parking and many decent restaurants close by. Even the foodcourt is decent.
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The information being provided by MyMediTravel about The Medical City is for the visitor's personal, non-commercial use and may not be used for any purpose other than to identify prospective treatments and procedures. Any information relating to The Medical City referenced on this web site comes from the Internet Data Exchange program defined by MyMediTravel. This web site may reference listings held by a brokerage firm other than the broker and/or agent who owns this web site. Any information relating to The Medical City, regardless of source, including but not limited to prices and available procedures, is deemed reliable but not guaranteed. The data contained herein is copyrighted by MyMediTravel and is protected by all applicable copyright laws. Any dissemination of this information is in violation of copyright laws and is strictly prohibited.
The Medical City
Metro Manila, Philippines
The Medical City
Metro Manila, Philippines
Established - 1967
The Medical City, or TMC for short, was founded in 1967 and achieved JCI accreditation in 2006. Located on a 1.5 hectare plot next to Ortigas Avenue, the facility comprises 115,000 square meters of floor space over 18 levels, with over 800 beds being serviced by over 1,000 doctors and medical staff. This mega hospital can see over 40,000 in-patients and 400,000 out-patients in a single year.
With primary focus on tertiary care, a range of plastic surgery options are also available.
The Medical City, can be found in Makati, Metro Manila, Philippines, is a long established Clinic, serving local and overseas patients since 1967.Their focus is wide and spans many procedures, with 291 procedures being offered to patients across 30 procedure categories.
With 3 reviews from MediJump customers already, The Medical City scores an average rating of 3.3, the Clinic is considered great, whilst it is gaining popularity among MediJump customers.
The Medical City has a handful of additional facilities available (details below), and is very much focused on local patients and only offers English as a spoken language by its staff.
There is no information available on the medical staff employed at the Clinic, and The Medical City are accredited by just one known accreditations institute, JCI Accredited
MyMediTravel CN