Gleneagles Medini Hospital

Total review: 90

Johor, Malaysia

Established - 2015

Gleneagles Medini Hospital in Johor, Malaysia

Gleneagles Medini started operations on 11 November 2015 and is a leading tertiary hospital that has 300 beds as well as a 140-suite medical office block. This hospital is a part of Parkway Pantai Group, one of the biggest integrated private healthcare groups in Asia and which operates in numerous countries, including Brunei, China, India, Malaysia, Singapore, and the UAE. This modern hospital offers a comprehensive range of medical treatments, diagnostics, as well as imaging and screening facilities. The vast selection of medical treatments includes cardiology, obstetrics, and gynecology, oncology, ophthalmology, orthopedics, as well as ear, nose, and throat (ENT). The topnotch specialist treatments use advanced medical equipment that is fundamental to the Parkway Pantai Group’s outstanding healthcare services. With its vision to be the leading international healthcare provider, the hospital successfully attracts a large number of international patients each year. The hospital is JCI accredited as well as Medisave-accredited which is approved by the Ministry of Health, Singapore.

The hospital believes that to treat an illness, they require a multi-dimensional approach. Thus, they provide holistic and complete solutions for their patients and their families by addressing every aspect of treatments and recovery. The hospital values compassion and is customer-focused, there is a learning culture, professionalism, and teamwork. Their objectives are to eliminate work-related injury and illness, prevent pollution of the environment, and comply with practicable, relevant environmental, safety and health legislation, as well as other related regulations in Malaysia.

Located at the very heart of Iskandar Puteri, an upscale neighborhood in Johor, Gleneagles Medini Hospital is only 27 minutes away from Johor Senai International Airport via toll roads. It is also only half-hour’s drive from Singapore Tuas checkpoint. This hospital is also easily reachable from Singapore and other areas in Malaysia as new road networks are being built in Iskandar Puteri. The hospital is surrounded by tourist attractions and facilities, such as the Legoland Theme Park and Pinewood Studios.

Gleneagles Medini Hospital, located in Horizon Hills, Johor, Malaysia, is a well-established Hospital, providing services to the public since 2015.

Their focus and expertise are spread across many procedures, with 133 procedures available to patients across 17 specialties.

With 11 reviews, scoring an average rating of 4.7, the Hospital is considered Exceptional, whilst it is highly favored among MyMediTravel customers.

Gleneagles Medini Hospital offers an array of additional amenities (details below), and is well catered to international patients, offering both Chinese and English as languages spoken by the staff.

There are many specialists available at the Hospital, with 5 in total, and they are accredited by JCI Accredited

MyMediTravel Patient Reviews

See what our customers say about their experiences

Faaiqah Jais, 17 Sep 2020

Their foods very delicious, both patients and LG cafe, during my admission. The staffs also very friendly, very recomended.

Teo Yingqi, 13 Sep 2020

VERY VERY BAD experience here. TOTALLY DISAPPOINTED with the services and the nurses. Spent RM11,000 in total. Was simply charged a 2 nights stay in hospital without giving proper explanation of the c

CheeSong Yeoh, 27 Aug 2020

I rate 5 star for hospital food, nice taste with reasonable price n good service.

Aaron Chen, 19 Aug 2020

Very good customer service at Lobby area.

Ryan Rancel, 11 Aug 2020

Great facilities with great people

Bee Lian Si, 05 Aug 2020

Usha from opd department was very friendly. She helped me a lot with my issue through the phone. Great service.much appreciate!

Aaron Farhan, 16 Jul 2020

well reccomended hospital with good customer service.

Irhanudin Mustafa, 14 Jul 2020

Good service, friendly doctors and staffs

WANG AN YAU, 05 Jul 2020

Single Room rm250 per night, gd ! Comfortable

Afifah Zaidi, 05 Jul 2020

I enjoy donating blood

faris ihsan, 23 Jun 2020

Layanan terbaik.. cuma waiting period yang perlu diperbaiki.. got staff yang attend while waiting and explain about their curent situation. Met some consultant here and they are very friendly n helpf

chai ephraem, 20 Jun 2020

Ladies and gentlemen... If you don't want to have bad experience in hospital... Take good care of your body... My aunty had problem with nose.. So went to this hospital to solve the problem..visit a n

Syed Ali, 12 Jun 2020

Where shall I start?1. Poor admin staff, incredibly inefficient. They always forget to ask for insurance details when registering. So they always try to hit me with a bill at the end of the visit.2. T

Amily Hardi, 16 Mar 2020

I am not satisfied with the behavior of one of the cashiers. Upon registration, i clearly mentioned, I had a GL which was already emailed to the hosp. I emailed again upon request. At the cashier, I w

MS Hau, 16 Mar 2020

I am seeing Dr Hon for my routine pregnancy check up. She is kind and professional, most importantly she’s a UK trained fetal medicine specialist. She has also previously worked in SG’s NUH for ye

Paying Tan, 14 Mar 2020

Had a very very bad service from Dr Hon Sook Kit.Bad attitude & rude.PLS TAKE NOTE!

Ng Kimming, 10 Feb 2020

Clean and comfort and good

Narin Boshen, 27 Jan 2020

Emergency reception.. the worst place to be. First, how can a receptionist say that there is no medicine for kids that is having high fever and has been declared with influenza A from a clinic. This

gmt technologies, 17 Jan 2020

Great Service checking in and very good Dr.Kam Jiyen. However the checking out and payment is very slow.

Desmond Chong, 16 Jan 2020

1. Experience doctor but not professional. Keep advising pregnant lady to induce or c-section to cater their own schedule. 2. Hygiene level need to improve. Food delivered to my wife with baby cockroa

Daniel Kim, 13 Jan 2020

Too slow and expensive

Yasoda Sathian, 05 Jan 2020

Very friendly doctors....and the cashiers

Akilan Suparamuniam, 24 Dec 2019

The worst experience ever,since 1300hrs till now(2042hrs) they still let me wait with the reason no bed.ex specially in emergency. The insurance company Evan had came up with the approval very fast bu

SYaFiQaH, 22 Dec 2019

The service of the staff nurse is very good, the doctor is also ok. Ade exempt sketch out bill xde name of doctor incharge masce emergancy, then staff pun x sure name of doctor.

Safuraa Sukri, 18 Dec 2019

Clean and conducive facility. Friendly staffs!

LENG Ho, 09 Dec 2019

Emergency is very slow

Nurainie Mazlan, 08 Dec 2019

Great hospitality and superb services!

Kumaresan Paneerselvan, 05 Dec 2019

ER lack of urgency. May not trained too...

lily loo, 30 Nov 2019

nice environment it feels like hotel

Kate B, 16 Nov 2019

Friendly and helpful staff. Clean and new environment.

Syed Abdul Rahman Alkaff, 02 Nov 2019

From nurses to doctors to administrations to car park..all are lousy.Bad experience in labour room..Even billing dept are too slow..Dont get caught by the so called "high-end private hospital".Its all

reading Liew, 29 Oct 2019

their emergency is not emergency at all. servis very slow. and the medical team not so responsive and not enough experience. took me more then 30 minutes to make payment while the time is at 1130pm al

Joe Lee, 27 Oct 2019

Great hospital. And very good service.

Karen Lau, 20 Oct 2019

The environment is clean and tidy. The nurses are very good at serving. Carefully explain. Medical equipment is available.

Whopee了吗, 07 Oct 2019

Friendly and helpful staff!Dr Kan is so trustworthy and patient, thanks!

O Ker, 30 Sep 2019

You have to be careful. Don't expect it's Singapore. If you go to ER even with broken neck it will take 1 hour to process you and foreigners they would treat you unless you deposit RM2,500. The ER sta

Mel Kaka, 28 Sep 2019

Good and clean hospital. Best in Johor Bahru. Has been visiting here for past 3 years for medical treatment. If you are covered with insurance coverage for Malaysia and Singapore, no issues with depos

Hwee Lan Kee, 18 Sep 2019

Poor service , waited for very long at emergency

phoebe bong, 11 Sep 2019

first ,want to many thanks to dr chum he is very professional when my child just admit. when insert hanging needle very fast done it in one time.second, all the nurses were friendly & well trained. my

alex hockpeng, 09 Sep 2019

Great medical center

Issac Cho, 03 Sep 2019

good environment, good doctors. The only draw back is admission waiting time is a bit long.

Richard Voon, 27 Aug 2019

This hospital is filled with greedy money grabbing administrators who only wants to take advantage of sick patients. They will gladly admit you for even a fever. My daughter went for a dengue check up

Gjee Nadia, 26 Aug 2019

I want to make a report. Can I know the channels where I can lodge a complaint?

Kiki Zhang, 05 Aug 2019

Dr. Cheong Wai Seng is a very well skilled and good hearted nephrologist. There might be a lot of hearsay that this hospital is good or that hospital is no good from people around you. But, believe me

choo chee yong, 30 Jul 2019

Good hospital and doctor, but admission is taking more then 3 hours which is totally not acceptable

Jack Lau, 17 Jul 2019

Called to consult as we've got referral from another doctor to see a brain specialist and to prepare for MRI scan. But the nurses passed the phone around 6 times to student clinic! And all of them see

Alken Wong, 29 Jun 2019

Any emergency case pls don't come here. Very low efficiency.

死特XD, 25 May 2019

I don't recommend you to come to this hospital. My mother calls the nurse to call you for half an hour. The nurse is willing to get the oxygen mask. My mother is the inflammation of the tonsils. No vo

Nur Walina, 18 May 2019

The administration process for registration and discharge is damn too long. Waited for hours, patient is already unwell but needed to wait so long for administration process. Please consider to speed

JK LM, 14 May 2019

THIS IS THE BEST HOSPITAL I EVER WENT. THE DOCTORS AND NURSES ARE SO KNOWLEDGEABLE AND FRIENDLY. WILL RECOMMEND YOUR SERVICE TO MY COLLEAGUES AND FAMILY. KEEP UP YOUR GOOD JOB.

Tze Ling Yue, 14 May 2019

Good hospital but poor doctor. Bad experience seeing a pediatrician for my 2 months old. Unprofessional doctor.

kalai mani, 12 May 2019

Good day,My rate and comments for the hospital and the docs are very good. Some things need to be improve:-1) The admission and insurance part is very very damm slow and was waited about 4 hours and a

Joy Ong, 14 Apr 2019

Brought my mom for health screening. Slow and uncoordinated service. Inexperienced nurse failed to draw blood twice and decided to draw on the back of hand, causing a big patch of bruise on my mom’s

anu shini, 09 Apr 2019

I'm so happy with the service given. I would like to give up to 10⭐. The staffs and Doctors are so kind. Continue your good work. 'In the arms of who cares'

Clarissa Yohana, 06 Apr 2019

Don't be blundered by theirs ads or affordable medical package. Later they will overcharged you with a lot of equipment and other fee without your consent. As well with the very uncoordinated slow ser

Fuat Studio, 15 Mar 2019

Dr. Siti Kamariah | mi Othman. Good !!!

N N, 13 Mar 2019

Agree with previous 3 comments.very low efficency and long waiting time.suppose to be a top notch private hospital but for the price its better to go to an alternative hospital aside from here.for sur

ys kee, 18 Feb 2019

Extremely low efficiency (very long waiting time even low peak) and first class charges!

shikee soh, 29 Jan 2019

Inefficient services, long waiting time.

Anak Khoo, 10 Jan 2019

Stayed 1 day at the 1bedder for a minor surgery. Room was spacious and clean. Staff nurse and doctors are very nice and comforting as well. Special thanks to Dr Rohaida from the Gynaecolgy dept for ma

Michael Lee, 08 Jan 2019

Very long waiting for admission, leaving sick patient waiting unnecessary

nurulaimy mazli, 25 Dec 2018

Best hospital in johor bahru... very helpfull staff.. thanks to dr Chum for best treatment..

K A, 10 Dec 2018

As reviewed by others, service is poor and slow !! Admission taken about 3 and half hours while discharge also take about 3 hours. Public always have the wrong mindset of the more expensive, the more

JT Jt, 10 Dec 2018

Payment process can take up to one hour!

Hood Lai Muhamad Lai, 28 Oct 2018

Fast and not many people

Ho Koon Han, 21 Oct 2018

Such a lousy hospital

Priyashini Mahendran, 07 Oct 2018

Very poor fone call attendance !!

Yee Fong Koo, 29 Sep 2018

The price is expensive. To meet a good doctor and good service depends on luck. It doesn't have to be here.

Han, 08 Sep 2018

Very slow and Poor service , only 5 number in queue need to wait more than 45min.

ItsKuki, 28 Jul 2018

Worst ever private hospital I ever came across. Nightmare start with the bunch of idiot in the information desk. Given me a wrong information and direct me up to the clinic in level 5. At level 5, cli

Brian Wong, 04 Jul 2018

Best hospital in Johor

Annee Tay, 04 Jul 2018

Worst contact service Ending the call before query is resolvedTransfer call without informing customer

Zara Ahmad, 10 May 2018

Service is so poor & bad. Basically, everthing we have to do it by ourselves. Their nurse's are not helpful. This hospital is going to be my last option if the other hospital is full.

Alexander Cooper, 06 May 2018

Gleneagles Medini is the epitome of a third-world hospital with third-rate doctors. We consulted Dr. Andrew Gunn Kean Beng. He has possibly the worst attitude of any doctor we have ever met. He is con

kenny koh, 23 Apr 2018

room for improvement

Noor Saidatul, 30 Mar 2018

Best service among private hospitals near JB

Lum Yee Mun, 09 Mar 2018

Thank you Doctor Suhard and Doctor Mohan for excellent consultation and surgical done for my brother last week. Also, I would like expressed their friendliness and patient when explaining the surgica

Bong Jia Cheng, 14 Feb 2018

This hospital so good

Goh Ai Chin, 01 Feb 2018

emengency case but wait for long time...

Yogeswaran Veerasamy, 20 Jan 2018

Pharmacy service could be speed up if more counters are open. Each time I come, only one person handling the waiting patients.

Shirley Tiew, 11 Dec 2017

14/9/2017 …… I stayed in the hospital for four days. I am grateful to the doctors and nurses in the hospital for taking care of me. I am a rare blood type patient "O-" who was admitted when my BH

Soon STP, 01 Dec 2017

Although it is first-class equipment, the service is the worst hospital. The nurses talk more than tea and will not obey the great caring doctors. The doctor prescribed the medicine in the morning and

Jamal Aldduhmi, 10 Aug 2017

Very good service and beautiful place

Ras Rasid, 07 Jul 2017

Call nobody pick up phone??? How to fix appointments?

Saran Sanjay, 15 Jun 2017

Feel comfort...best doctors and nurses.. Thumb up

Denis Rasch, 29 Apr 2017

Great service, friendly nurses, state of the art facilities

麦启荣, 06 Apr 2017

Private Hospital in Johor Bahru

Syameer Faiz, 05 Apr 2017

Nice hospital but it's the network connectivity that concerns me

Tracy Siaw, 03 Apr 2017

Dr Lai is a great doctor! I hv been bring my child to visit her a few times and my child's allergies skin already recover^^ thank you!

Earth Walker, 01 Mar 2017

Good facility, high pricing, super bad time management. Always late for appointment, even for surgery!First-class equipment, the charge is also first-class, but the doctor's time control is very poor,